FAQ – Frequently Asked Questions

Frequently Asked Questions

Find quick answers to common questions about using coupons, deals, and our platform

Last updated: December 15, 2024

Using a coupon code is simple and straightforward. First, browse our website to find the deal or coupon you want to use. Click on the “Get Code” button, and the coupon code will be automatically copied to your clipboard. A new window will open directing you to the merchant’s website. At checkout, paste the code into the promo code field and click “Apply”. The discount will be reflected in your total immediately. If you encounter any issues, our support team is available 24/7 to assist you.

There are several reasons why a coupon code might not work. The most common reasons include: the code has expired (check the expiration date), the code has usage limits and has reached its maximum number of uses, your cart doesn’t meet the minimum purchase requirement, the code is only valid for specific products or categories that aren’t in your cart, or the code is case-sensitive and wasn’t entered correctly. We verify all codes before publishing, but merchants can change terms at any time. If a code doesn’t work, please report it to us so we can update or remove it, and we’ll help you find an alternative discount.

Yes, absolutely. Our dedicated team of coupon experts manually tests and verifies every single coupon code before it’s published on our website. We check each code to ensure it works correctly, provides the advertised discount, and meets all stated terms and conditions. Coupons marked with a “Verified” badge have been tested within the last 48 hours. However, please note that merchants can change or deactivate codes at any time without notice. If you find a code that doesn’t work, please report it immediately so we can investigate and update our database. We typically re-verify popular codes every 24-48 hours to maintain accuracy.

We update our deals and coupons continuously throughout the day, every single day of the year. Our team works around the clock to bring you the latest offers from thousands of retailers. New deals are added as soon as we receive them from merchants or discover them through our monitoring systems. On average, we add 50-100 new coupons daily and update existing ones every 24-48 hours. During major shopping events like Black Friday, Cyber Monday, or holiday seasons, we increase our update frequency to ensure you never miss a great deal. You can also subscribe to our newsletter or enable browser notifications to get instant alerts about new deals in your favorite categories.

No, you don’t need to create an account to access and use coupons on AllNewCoupons. All our deals and coupon codes are freely available to everyone without registration. However, creating a free account offers several benefits: you can save your favorite stores and deals for quick access, receive personalized deal recommendations based on your interests, get email alerts for new coupons from your favorite stores, track your savings over time, and access exclusive member-only deals. Account creation takes less than 30 seconds and requires only an email address. Your privacy is important to us, and we never share your information with third parties.

Finding coupons for your favorite stores is easy with our multiple search options. You can use the search bar at the top of any page and type the store name directly. Alternatively, visit our “Stores” page where all retailers are organized alphabetically for easy browsing. You can also browse by category if you’re looking for deals in specific product areas like electronics, fashion, or home goods. Each store page displays all current active coupons, deals, and offers for that retailer, along with user ratings and success rates. You can also set up alerts for specific stores to be notified immediately when new coupons become available.

A coupon code is a specific alphanumeric code that you need to enter at checkout to receive a discount. These codes are typically provided by the merchant and must be manually copied and pasted into the promo code field during checkout. A deal, on the other hand, is a discount that’s automatically applied when you click through our link to the merchant’s website – no code needed. Deals might include sales, clearance items, free shipping offers, or buy-one-get-one promotions. Both types of offers can save you money, but deals are generally easier to use since they don’t require entering a code. Some offers combine both – you might get a deal price plus an additional discount with a coupon code.

Unfortunately, most online retailers only allow one coupon code per order. This is a merchant policy, not a limitation of our website. However, there are ways to maximize your savings: you can often combine a coupon code with ongoing sales or clearance items, stack a coupon with free shipping offers, use cashback programs in addition to coupon codes, or take advantage of store credit cards that offer additional discounts. Some merchants do allow stacking specific types of codes – for example, a percentage-off code with a free shipping code. We always note in the coupon description if stacking is possible. Our tip: if you have multiple codes, try the one with the highest value first, then test others to see if they stack.

Great question! AllNewCoupons operates on an affiliate marketing model, which allows us to keep all coupons completely free for users. Here’s how it works: when you click on a coupon or deal and make a purchase at the merchant’s website, we may earn a small commission from that retailer. This commission comes from the merchant’s marketing budget, not from you – you never pay anything extra. In fact, you save money by using our coupons! This business model aligns our interests with yours: we succeed when you save money and find great deals. The commissions we earn allow us to maintain our website, employ a team to verify coupons daily, and continue providing free access to thousands of deals. We’re transparent about this relationship and always prioritize showing you the best deals, regardless of commission rates.

If you encounter an expired or non-working coupon, please report it immediately using the “Report” button located next to each coupon. Your feedback is invaluable in helping us maintain the accuracy and quality of our database. When you report a code, our team receives an instant notification and will investigate within 2-4 hours. We’ll test the code ourselves, contact the merchant if necessary, and either update the terms or remove the code if it’s no longer valid. As a thank you for helping our community, we’ll also suggest alternative working codes for the same store. You can also leave a comment on the coupon page to warn other users. Our goal is to maintain a 95%+ success rate on all verified coupons, and user reports are essential to achieving this.

Yes! We offer a free browser extension for Chrome, Firefox, Edge, and Safari that makes saving money even easier. Once installed, our extension automatically detects when you’re shopping online and notifies you of available coupons for that store. At checkout, it can automatically test and apply the best coupon code to maximize your savings – no need to search or copy codes manually. The extension also provides price history charts, price drop alerts, and cashback opportunities. It’s completely free, doesn’t slow down your browser, and respects your privacy – we never track your browsing history or personal information. Over 500,000 users have saved an average of $150 per year using our extension. Download it from our website or your browser’s extension store.

We love when our community shares great deals! To submit a coupon code, click the “Submit Coupon” button in the top navigation or footer of our website. You’ll need to provide the coupon code, the store it’s for, the discount amount or percentage, expiration date (if known), and any terms or restrictions. You can also include a description of what products the code works on. Our team will verify the code within 24 hours and publish it if it’s valid and not already in our database. As a thank you, we’ll credit you as the contributor (if you’re logged in) and you’ll earn points toward exclusive rewards. If you’re a merchant or brand representative, please contact us about our merchant partnership program for direct coupon submission access.

Absolutely not! AllNewCoupons is 100% free to use, with no hidden fees, charges, or subscriptions required. You never need to provide credit card information to access our coupons. All deals, coupon codes, and features on our website are completely free for all users. We don’t charge merchants to list their coupons either – our service is free for both consumers and retailers. Our revenue comes solely from affiliate commissions when users make purchases through our links, but this never costs you anything extra. In fact, you save money by using our coupons! We believe everyone deserves access to great deals without barriers, which is why we’ll always keep our service free. There are no premium tiers, paywalls, or locked content – everything is accessible to everyone.

It depends on the specific coupon. Most coupons on AllNewCoupons are designed for online shopping only. However, some retailers offer codes that work both online and in-store, and we clearly mark these as “Online & In-Store” in the coupon description. For in-store use, you typically need to show the coupon code on your mobile device at checkout, or some stores may require you to print the coupon. Many retailers also have mobile apps where you can load digital coupons for in-store use. If you’re specifically looking for in-store deals, we recommend checking the retailer’s mobile app or signing up for their loyalty program. You can also filter our deals by “In-Store” availability using the search filters. Always check the terms and conditions of each coupon to confirm where it can be used.

Safety and legitimacy are our top priorities. Every deal on AllNewCoupons goes through a rigorous verification process. We only partner with reputable, established retailers and verify their legitimacy before listing any deals. All coupons are tested by our team before publication. We also monitor user feedback and success rates – deals with low success rates or negative reports are investigated immediately. Look for our “Verified” badge, which indicates the code has been tested within the last 48 hours. We also display user ratings and comments so you can see real experiences from other shoppers. When you click a deal, you’re always directed to the official merchant website – we never send you to third-party or suspicious sites. If something seems off, trust your instincts and contact our support team. We maintain strict quality standards and remove any questionable deals immediately.

We take your privacy very seriously and are committed to protecting your personal information. We only collect data necessary to provide our services: email address if you create an account, browsing behavior on our site to improve user experience, and anonymous usage statistics. We never sell, rent, or share your personal information with third parties for marketing purposes. Any data collected is encrypted and stored securely. We use cookies to remember your preferences and improve site functionality, but you can disable these in your browser settings. When you click through to merchant sites, you’re subject to their privacy policies, not ours. We comply with GDPR, CCPA, and all major privacy regulations. You have the right to access, modify, or delete your data at any time. For complete details, please read our full Privacy Policy. If you have specific privacy concerns, our support team is happy to address them.

We’d love to partner with you! AllNewCoupons offers several partnership opportunities for merchants and brands. Our Merchant Partnership Program allows you to submit coupons directly, control your brand presence on our platform, access detailed analytics on coupon performance, and reach our audience of millions of deal-seeking shoppers. Partnership is completely free – we don’t charge listing fees or upfront costs. We earn only through affiliate commissions on successful sales. To get started, visit our “Merchant Program” page and fill out the partnership application. Our team will review your application within 2-3 business days and set up your merchant account. You’ll get access to a dashboard where you can submit coupons, update deals, view performance metrics, and communicate with our team. We also offer featured placement opportunities for brands looking for additional exposure. Contact our merchant relations team for more information.

We offer multiple ways to stay updated on the latest deals from your favorite stores. First, create a free account and add stores to your favorites list – you’ll receive email notifications whenever new coupons are added for those stores. You can customize notification frequency (instant, daily digest, or weekly roundup) in your account settings. Second, enable browser notifications for instant pop-up alerts about hot deals. Third, subscribe to our newsletter, which features the best deals of the week across all categories. Fourth, follow us on social media (Facebook, Instagram, Twitter) where we post flash deals and exclusive offers. Fifth, download our mobile app for push notifications on the go. You can also set up deal alerts for specific keywords or price thresholds. All notification preferences can be managed in your account settings, and you can unsubscribe at any time.

While we offer great deals year-round, certain times of year feature exceptional savings opportunities. Black Friday and Cyber Monday (late November) are the biggest shopping events, with discounts up to 70% off across all categories. Other major sale periods include: New Year sales (January), Presidents’ Day (February), Memorial Day (May), 4th of July, Labor Day (September), and the entire holiday season (November-December). Many retailers also offer end-of-season clearance sales – winter clearance in January-February and summer clearance in July-August. Back to-school season (August-September) features great deals on electronics, clothing, and supplies. Additionally, many stores have weekly or monthly sale cycles – for example, many retailers launch new deals on Sundays or the first of each month. Sign up for our deal alerts to never miss these peak savings periods.

Absolutely! We encourage sharing great deals with your friends and family. Every coupon page has social sharing buttons for Facebook, Twitter, WhatsApp, and email, making it easy to spread the savings. You can also copy the coupon link and share it anywhere you like. Most coupon codes can be used multiple times by different people (unless specifically marked as single-use), so sharing doesn’t reduce availability for others. If you have an account, you can also create and share custom deal collections with your network. Some coupons even offer referral bonuses – when your friends use certain codes, both you and they might receive additional discounts or rewards. Sharing deals helps our community grow and helps more people save money, which is our ultimate goal. The more people who benefit from these savings, the better!

Using a coupon code is simple and straightforward. First, browse our website to find the deal or coupon you want to use. Click on the “Get Code” button, and the coupon code will be automatically copied to your clipboard. A new window will open directing you to the merchant’s website. At checkout, paste the code into the promo code field and click “Apply”. The discount will be reflected in your total immediately. If you encounter any issues, our support team is available 24/7 to assist you.

There are several reasons why a coupon code might not work. The most common reasons include: the code has expired (check the expiration date), the code has usage limits and has reached its maximum number of uses, your cart doesn’t meet the minimum purchase requirement, the code is only valid for specific products or categories that aren’t in your cart, or the code is case-sensitive and wasn’t entered correctly. We verify all codes before publishing, but merchants can change terms at any time. If a code doesn’t work, please report it to us so we can update or remove it, and we’ll help you find an alternative discount.

Yes, absolutely. Our dedicated team of coupon experts manually tests and verifies every single coupon code before it’s published on our website. We check each code to ensure it works correctly, provides the advertised discount, and meets all stated terms and conditions. Coupons marked with a “Verified” badge have been tested within the last 48 hours. However, please note that merchants can change or deactivate codes at any time without notice. If you find a code that doesn’t work, please report it immediately so we can investigate and update our database. We typically re-verify popular codes every 24-48 hours to maintain accuracy.

Finding coupons for your favorite stores is easy with our multiple search options. You can use the search bar at the top of any page and type the store name directly. Alternatively, visit our “Stores” page where all retailers are organized alphabetically for easy browsing. You can also browse by category if you’re looking for deals in specific product areas like electronics, fashion, or home goods. Each store page displays all current active coupons, deals, and offers for that retailer, along with user ratings and success rates. You can also set up alerts for specific stores to be notified immediately when new coupons become available.

Unfortunately, most online retailers only allow one coupon code per order. This is a merchant policy, not a limitation of our website. However, there are ways to maximize your savings: you can often combine a coupon code with ongoing sales or clearance items, stack a coupon with free shipping offers, use cashback programs in addition to coupon codes, or take advantage of store credit cards that offer additional discounts. Some merchants do allow stacking specific types of codes – for example, a percentage-off code with a free shipping code. We always note in the coupon description if stacking is possible. Our tip: if you have multiple codes, try the one with the highest value first, then test others to see if they stack.

It depends on the specific coupon. Most coupons on AllNewCoupons are designed for online shopping only. However, some retailers offer codes that work both online and in-store, and we clearly mark these as “Online & In-Store” in the coupon description. For in-store use, you typically need to show the coupon code on your mobile device at checkout, or some stores may require you to print the coupon. Many retailers also have mobile apps where you can load digital coupons for in-store use. If you’re specifically looking for in-store deals, we recommend checking the retailer’s mobile app or signing up for their loyalty program. You can also filter our deals by “In-Store” availability using the search filters. Always check the terms and conditions of each coupon to confirm where it can be used.

Absolutely! We encourage sharing great deals with your friends and family. Every coupon page has social sharing buttons for Facebook, Twitter, WhatsApp, and email, making it easy to spread the savings. You can also copy the coupon link and share it anywhere you like. Most coupon codes can be used multiple times by different people (unless specifically marked as single-use), so sharing doesn’t reduce availability for others. If you have an account, you can also create and share custom deal collections with your network. Some coupons even offer referral bonuses – when your friends use certain codes, both you and they might receive additional discounts or rewards. Sharing deals helps our community grow and helps more people save money, which is our ultimate goal. The more people who benefit from these savings, the better!

No, you don’t need to create an account to access and use coupons on AllNewCoupons. All our deals and coupon codes are freely available to everyone without registration. However, creating a free account offers several benefits: you can save your favorite stores and deals for quick access, receive personalized deal recommendations based on your interests, get email alerts for new coupons from your favorite stores, track your savings over time, and access exclusive member-only deals. Account creation takes less than 30 seconds and requires only an email address. Your privacy is important to us, and we never share your information with third parties.

Absolutely not! AllNewCoupons is 100% free to use, with no hidden fees, charges, or subscriptions required. You never need to provide credit card information to access our coupons. All deals, coupon codes, and features on our website are completely free for all users. We don’t charge merchants to list their coupons either – our service is free for both consumers and retailers. Our revenue comes solely from affiliate commissions when users make purchases through our links, but this never costs you anything extra. In fact, you save money by using our coupons! We believe everyone deserves access to great deals without barriers, which is why we’ll always keep our service free. There are no premium tiers, paywalls, or locked content – everything is accessible to everyone.

We take your privacy very seriously and are committed to protecting your personal information. We only collect data necessary to provide our services: email address if you create an account, browsing behavior on our site to improve user experience, and anonymous usage statistics. We never sell, rent, or share your personal information with third parties for marketing purposes. Any data collected is encrypted and stored securely. We use cookies to remember your preferences and improve site functionality, but you can disable these in your browser settings. When you click through to merchant sites, you’re subject to their privacy policies, not ours. We comply with GDPR, CCPA, and all major privacy regulations. You have the right to access, modify, or delete your data at any time. For complete details, please read our full Privacy Policy. If you have specific privacy concerns, our support team is happy to address them.

We offer multiple ways to stay updated on the latest deals from your favorite stores. First, create a free account and add stores to your favorites list – you’ll receive email notifications whenever new coupons are added for those stores. You can customize notification frequency (instant, daily digest, or weekly roundup) in your account settings. Second, enable browser notifications for instant pop-up alerts about hot deals. Third, subscribe to our newsletter, which features the best deals of the week across all categories. Fourth, follow us on social media (Facebook, Instagram, Twitter) where we post flash deals and exclusive offers. Fifth, download our mobile app for push notifications on the go. You can also set up deal alerts for specific keywords or price thresholds. All notification preferences can be managed in your account settings, and you can unsubscribe at any time.

We update our deals and coupons continuously throughout the day, every single day of the year. Our team works around the clock to bring you the latest offers from thousands of retailers. New deals are added as soon as we receive them from merchants or discover them through our monitoring systems. On average, we add 50-100 new coupons daily and update existing ones every 24-48 hours. During major shopping events like Black Friday, Cyber Monday, or holiday seasons, we increase our update frequency to ensure you never miss a great deal. You can also subscribe to our newsletter or enable browser notifications to get instant alerts about new deals in your favorite categories.

A coupon code is a specific alphanumeric code that you need to enter at checkout to receive a discount. These codes are typically provided by the merchant and must be manually copied and pasted into the promo code field during checkout. A deal, on the other hand, is a discount that’s automatically applied when you click through our link to the merchant’s website – no code needed. Deals might include sales, clearance items, free shipping offers, or buy-one-get-one promotions. Both types of offers can save you money, but deals are generally easier to use since they don’t require entering a code. Some offers combine both – you might get a deal price plus an additional discount with a coupon code.

Safety and legitimacy are our top priorities. Every deal on AllNewCoupons goes through a rigorous verification process. We only partner with reputable, established retailers and verify their legitimacy before listing any deals. All coupons are tested by our team before publication. We also monitor user feedback and success rates – deals with low success rates or negative reports are investigated immediately. Look for our “Verified” badge, which indicates the code has been tested within the last 48 hours. We also display user ratings and comments so you can see real experiences from other shoppers. When you click a deal, you’re always directed to the official merchant website – we never send you to third-party or suspicious sites. If something seems off, trust your instincts and contact our support team. We maintain strict quality standards and remove any questionable deals immediately.

While we offer great deals year-round, certain times of year feature exceptional savings opportunities. Black Friday and Cyber Monday (late November) are the biggest shopping events, with discounts up to 70% off across all categories. Other major sale periods include: New Year sales (January), Presidents’ Day (February), Memorial Day (May), 4th of July, Labor Day (September), and the entire holiday season (November-December). Many retailers also offer end-of-season clearance sales – winter clearance in January-February and summer clearance in July-August. Back to-school season (August-September) features great deals on electronics, clothing, and supplies. Additionally, many stores have weekly or monthly sale cycles – for example, many retailers launch new deals on Sundays or the first of each month. Sign up for our deal alerts to never miss these peak savings periods.

If you encounter an expired or non-working coupon, please report it immediately using the “Report” button located next to each coupon. Your feedback is invaluable in helping us maintain the accuracy and quality of our database. When you report a code, our team receives an instant notification and will investigate within 2-4 hours. We’ll test the code ourselves, contact the merchant if necessary, and either update the terms or remove the code if it’s no longer valid. As a thank you for helping our community, we’ll also suggest alternative working codes for the same store. You can also leave a comment on the coupon page to warn other users. Our goal is to maintain a 95%+ success rate on all verified coupons, and user reports are essential to achieving this.

Yes! We offer a free browser extension for Chrome, Firefox, Edge, and Safari that makes saving money even easier. Once installed, our extension automatically detects when you’re shopping online and notifies you of available coupons for that store. At checkout, it can automatically test and apply the best coupon code to maximize your savings – no need to search or copy codes manually. The extension also provides price history charts, price drop alerts, and cashback opportunities. It’s completely free, doesn’t slow down your browser, and respects your privacy – we never track your browsing history or personal information. Over 500,000 users have saved an average of $150 per year using our extension. Download it from our website or your browser’s extension store.

Great question! AllNewCoupons operates on an affiliate marketing model, which allows us to keep all coupons completely free for users. Here’s how it works: when you click on a coupon or deal and make a purchase at the merchant’s website, we may earn a small commission from that retailer. This commission comes from the merchant’s marketing budget, not from you – you never pay anything extra. In fact, you save money by using our coupons! This business model aligns our interests with yours: we succeed when you save money and find great deals. The commissions we earn allow us to maintain our website, employ a team to verify coupons daily, and continue providing free access to thousands of deals. We’re transparent about this relationship and always prioritize showing you the best deals, regardless of commission rates.

We love when our community shares great deals! To submit a coupon code, click the “Submit Coupon” button in the top navigation or footer of our website. You’ll need to provide the coupon code, the store it’s for, the discount amount or percentage, expiration date (if known), and any terms or restrictions. You can also include a description of what products the code works on. Our team will verify the code within 24 hours and publish it if it’s valid and not already in our database. As a thank you, we’ll credit you as the contributor (if you’re logged in) and you’ll earn points toward exclusive rewards. If you’re a merchant or brand representative, please contact us about our merchant partnership program for direct coupon submission access.

We’d love to partner with you! AllNewCoupons offers several partnership opportunities for merchants and brands. Our Merchant Partnership Program allows you to submit coupons directly, control your brand presence on our platform, access detailed analytics on coupon performance, and reach our audience of millions of deal-seeking shoppers. Partnership is completely free – we don’t charge listing fees or upfront costs. We earn only through affiliate commissions on successful sales. To get started, visit our “Merchant Program” page and fill out the partnership application. Our team will review your application within 2-3 business days and set up your merchant account. You’ll get access to a dashboard where you can submit coupons, update deals, view performance metrics, and communicate with our team. We also offer featured placement opportunities for brands looking for additional exposure. Contact our merchant relations team for more information.

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